Alltrust Capital Bank Assures Customers Amid Website and App Downtime

Alltrust Capital Bank has issued a statement reassuring customers that the current website and app downtime is due to scheduled maintenance. The bank confirmed that full services will be restored within 24 hours.

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A digital maintenance notice graphic featuring a dark blue background. Bold white text at the top reads “WEBSITE & APP UNDER MAINTENANCE”, with “Alltrust Capital Bank” written underneath. Below, lighter blue text states “Services will resume in 24 hours. Thank you for your patience.” The overall design is clean, formal, and reassuring, intended to inform customers about temporary service downtime.

Alltrust Capital Bank Assures Customers Amid Website and App Downtime

By GlobeStream Media Business Desk

Published: June 1, 2025

Alltrust Capital Bank has officially addressed concerns raised by customers regarding the temporary unavailability of its website and mobile banking app. In a statement released today, the bank reassured customers that there is no cause for alarm and that the disruption is due to scheduled system maintenance aimed at enhancing user experience and security.

The bank’s official website, www.alltrustbankplc.com, and its mobile banking application have been temporarily taken offline for what the bank describes as a “comprehensive reshuffle maintenance.”

“We understand that any disruption in service can be concerning for our valued customers,” said an Alltrust Capital Bank spokesperson. “We want to assure everyone that this is a planned maintenance operation focused on upgrading our systems to serve you better and more securely.”

Timeline for Service Restoration

According to the statement, full access to the website and mobile app is expected to be restored within 24 hours. Customers are advised to remain calm, as no customer data or funds are at risk during this process.

“Our technical teams are working diligently to ensure that the updates are completed smoothly and that full service resumes as quickly as possible. We expect the website and the Alltrust app to be fully operational within the next 24 hours at most,” the spokesperson added.

What Customers Should Know

This downtime is scheduled and not the result of any security breach or system failure.
Customer funds remain safe and securely stored.
Customers will be able to access all banking services including account management, fund transfers, and bill payments once maintenance is completed.

Alltrust Capital Bank emphasized that they are committed to maintaining transparency and providing timely updates through their official communication channels.

Customer Support Available

For urgent inquiries or assistance during the downtime, customers are encouraged to contact the bank’s customer support lines or reach out via their official social media handles.